Import inventory from any Excel
Upload your property list as it is. DocMak CRM reads your column names, suggests the matching fields and shows a preview before anything is saved. Off-plan, ready sale and annual rental listings in one place.
Free CRM for real estate agencies in Dubai & the UAE
The free real estate CRM for agencies in Dubai and the UAE
Move your property inventory, buyer leads and deals out of Excel and into one place your whole team can use — without retyping a single spreadsheet.
- Free to use
- Works with your existing Excel files
- Admins, managers and agents
Your agency already runs on spreadsheets. DocMak CRM keeps them — and fixes what Excel can’t.
Inventory lists in one file, buyer lists in another, owner numbers in an agent’s phone. DocMak CRM brings them together while keeping private things private.
No more “which file is the latest?”
One inventory for the whole agency, with company, agent-owned and shared listings clearly labelled.
Leads that never get followed up
Every buyer is assigned to an agent, with calls, follow-ups and viewings recorded on one timeline.
Agents guarding owner contacts
Owner numbers stay with the listing agent. Colleagues ask on WhatsApp, and the owner of the listing decides.
Features
Everything a Dubai real estate agency needs to sell and lease property
Buyer leads with just a name and a number
Import purchased or event lead lists with only two columns. Phone numbers stay exactly as written, duplicates are caught by number, and leads are allocated to agents in a few clicks.
Private owner contacts
Agents keep their own inventory and owner contacts. Colleagues see the property details, never the owner’s number — not in search, exports or brochures.
Request contacts on WhatsApp
Found the right property for your buyer? Send the listing agent a ready-made WhatsApp request. They share the contact, arrange an introduction or decline — and every step is recorded.
Branded sales sheets in PDF or Word
Turn any listing into a buyer-ready brochure with your logo and contact details. Prices and payment plans come straight from the listing. Download a PDF or an editable Word file, or share a link on WhatsApp or email.
Pipeline, activities and monthly reports
Track calls, follow-ups, viewings, offers and closed deals. Compare agents each month with sales value, annual rental value and commission kept separate — and never mixed with asking prices.
Built for the UAE market
Made for how Dubai agencies actually work
Not a generic sales CRM adapted for property. DocMak CRM speaks the language of off-plan launches, ready resales and annual rentals in Dubai, Abu Dhabi, Sharjah and across the Emirates.
- AED prices and annual rentsReads “2.45M”, “980k” and “AED 2,450,000”. Sales and rental values are always reported separately.
- UAE mobile numbers050, 00971 and +971 formats, spaces and Arabic digits all become one clean, WhatsApp-ready number.
- Off-plan detailsDeveloper, payment plan and handover date — even “Q4 2027” — on every listing and brochure.
- Dubai time reportingDays, months and follow-up reminders follow your agency’s local time, not a server clock.
- Your licence on every brochureAgency ORN and agent BRN printed on sales sheets alongside your branding.
- WhatsApp firstCall, message and share from the CRM with WhatsApp links your buyers and colleagues already use.
How it works
From Excel to a working CRM in four steps
- Step 1
Create your agency
Add your agency name, logo and licence details. You become the company administrator.
- Step 2
Invite your team
Send email invitations to sales managers and agents. Each role sees only what it should.
- Step 3
Import inventory and leads
Upload your existing Excel or CSV files, check the preview, then allocate buyer leads to your agents.
- Step 4
Sell, lease and review
Agents log activity and share sales sheets; managers review performance every month.
One CRM for the whole agency, with the right access for every role
Company administrators
- Set up the agency profile and branding
- Invite people and control roles
- Import company inventory and buyer lists
- Decide who can see what
Sales managers
- Allocate leads to their team
- See overdue follow-ups at a glance
- Review offers and closed deals
- Compare agents month by month
Agents
- Work their buyers from one daily list
- Keep their own listings and owner contacts
- Search company and shared inventory
- Send branded sales sheets in seconds
Pricing
Free for small agencies. AED 33 a month when you grow.
Start on the free plan with every feature. Move to Pro only when your agency has more than 10 agents or needs more than 20 sales sheet downloads.
Free
AED 0forever
- Up to 10 agents
- Up to 20 sales sheet downloads
- Inventory and buyer lead imports from Excel or CSV
- Private owner contacts and WhatsApp requests
- Pipeline, follow-ups and monthly agent reports
Pro
AED 33per month
- More than 10 agents
- More than 20 sales sheet downloads
- Everything in Free
- Branded sales sheets in PDF and Word
- Admin, sales manager and agent roles
Your data stays your agency’s
- Each agency’s data is kept completely separate from every other agency.
- Owner contacts are shared only when the listing agent says yes.
- Sensitive actions, like viewing an owner contact, are recorded.
- Export all your data, or remove a buyer’s details, whenever you need to.
Frequently asked questions
Is DocMak CRM really free?
Yes, for up to 10 agents and 20 sales sheet downloads. Agencies that need more move to Pro at AED 33 per month.
Do I need to reformat my Excel files?
No. Upload your inventory or lead list as it is. DocMak CRM recognises common column names, lets you match the rest yourself and shows a preview before importing. Columns it doesn’t know are kept as extra details.
Can other agents see my owners’ phone numbers?
No. Your owner contacts are visible only to you. A colleague can request a contact through WhatsApp, and you decide whether to share it, arrange an introduction yourself or decline.
Does it handle off-plan, ready and rental properties?
Yes. Every listing is off-plan, ready sale or annual rental, with payment plans and handover dates for off-plan projects and annual rent for rentals.
Can I send property brochures to buyers?
Yes. Create a branded sales sheet from any listing and download it as a PDF or an editable Word file, or share a link through WhatsApp or email.
Is it only for agencies in Dubai?
DocMak CRM is built for agencies across the UAE — Dubai, Abu Dhabi, Sharjah and the other Emirates. Prices default to AED and phone numbers to the UAE format, both set per agency.
Ready to leave the spreadsheets behind?
Set up DocMak CRM for your agency today. Free for up to 10 agents.